If you have any questions or need assistance related to your MEPCO electricity service, the MEPCO helpline is here to help. Whether you’re looking for information about load shedding schedules, tracking your meter application, or resolving any issues with your electricity connection, simply give us a call. Our dedicated team is available to address your complaints and provide timely updates.
MEPCO Helpline Number for Emergencies and Complaints
For quick resolution of your complaints or to inquire about ongoing issues like load shedding or meter tracking, you can call the MEPCO helpline number:
- 0800-63726 or 118
Additionally, if you are in the Multan area, you can contact the MEPCO helpline number Multan at:
- 061-9210334
- 061-9210389
- 061-6784815
For those who prefer other forms of communication, you can also use the MEPCO helpline WhatsApp number for faster service and updates.
If you’re in Sahiwal, you can contact the MEPCO helpline Sahiwal at:
- 040-9200305
Residents in Bahawalpur can use the MEPCO helpline Bahawalpur at:
- 062-9250102
- 068-9230160
If you are located in Dera Ghazi Khan (DG Khan), call the MEPCO helpline DG Khan at:
- 064-9239229
For customers in Burewala, the MEPCO helpline Burewala is available at:
- 067-3360282
For customers across Pakistan, you can always reach out to the MEPCO helpline number Pakistan, which operates across all regions.
MEPCO Head Office Contact Information
If you need further assistance or if your concerns have not been resolved through the regional helplines, you can contact the MEPCO head office for direct support. Below is the contact information of key officials at the MEPCO head office:
Name | Designation | Office Direct Line | Office Ext. | Cell |
---|---|---|---|---|
Abdul Rashid Tariq | Chief Executive Officer | 061-9220222 | – | 0345-4401111 |
Bashir Lal Gill | P.A. to CEO | 061-9220222 | 2002 | 0333-6142149 |
Khurram Javaid | P.A./C.O. | 061-9220205 | 2005 | 0300-9632289 |
Mian Yousaf Iqbal | Staff Officer | 061-9220205 | 2005 | 0300-8730910 |
MEPCO Customer Services Centers
MEPCO helpline number Multan is just one of many centers set up across Pakistan to assist you with your electricity concerns. Whether you need help with a new connection, meter replacement, or inquiries about your bill, you can visit the nearest service center or call the relevant MEPCO helpline number.
Here’s a list of MEPCO customer service centers across different regions:
Name of Circle | Phone / Helpline |
---|---|
Multan | 061-9220198 |
Muzaffargarh | 066-9200065 |
Dera Ghazi Khan | 064-9239229 |
Bahawalpur | 062-9250102 |
Rahim Yar Khan | 068-9230160 |
Vehari | 067-3360282 |
Sahiwal | 040-9200305 |
Bahawal Nagar | 063-9239031 |
For inquiries related to Islamabad, you can contact the MEPCO helpline number Islamabad via 111-000-000 for any concerns.
For all locations in Pakistan, the WAPDA MEPCO helpline and the MEPCO helpline number 24 hours are available for round-the-clock support.
Need a Copy of Your MEPCO Bill?
If you’re looking for a duplicate copy of your MEPCO bill, there’s no need to call the MEPCO helpline. You can easily get your bill online for free by visiting our Bill Copy Page.
Why Use the MEPCO Helpline?
- Quick Assistance: Get fast answers to your questions and issues related to electricity connections, load shedding, and more.
- Regional Support: Whether you’re calling the Multan MEPCO helpline or the MEPCO helpline Sahiwal, there is a dedicated team to help in your area.
- Expert Guidance: Contact the head office for high-priority or unresolved issues.
- 24-Hour Support: With the MEPCO helpline number 24 hours, you have access to assistance anytime, anywhere.
For any further assistance or queries, feel free to call the MEPCO helpline number or visit your nearest service center.
Common Issues You Can Resolve with MEPCO Helpline
Our helpline can assist with a wide range of issues, including:
- Bill Inquiries:
Get help understanding your bill, clearing payment issues, or receiving your bill via email or SMS. - Service Complaints:
Report power outages, meter faults, or voltage fluctuations directly to our team for prompt resolution. - New Connection Requests:
Get guidance on applying for a new electricity connection, including eligibility and required documents. - Load Shedding Information:
Find out about scheduled load shedding in your area and plan accordingly. - Meter Installation and Replacement:
Get help with the installation of new meters or replacement of faulty ones.
How to Lodge a Complaint with MEPCO
If you have a complaint that needs attention, follow these steps to ensure it is addressed quickly:
- Call the MEPCO Helpline
Dial 111-000-000 and provide details of your issue to the customer care representative. - Submit Your Complaint Online
Visit the MEPCO Complaint Portal and fill out the form with your details and the nature of the complaint. - Visit a MEPCO Office
For urgent issues, you can visit your nearest MEPCO office and submit a complaint in person.
After filing a complaint, you will receive a complaint number that can be used to track the status of your issue.
FAQs About MEPCO Helpline
What are the MEPCO helpline hours?
Our helpline is available 24/7 to assist you with any queries or issues related to your electricity connection.
How long does it take to resolve a complaint?
The resolution time varies based on the complexity of the issue. Most minor issues are resolved within 24 to 48 hours, while more complex problems may take longer.
Can I check my complaint status online?
Yes, you can check the status of your complaint using the tracking number provided after submitting your complaint. Visit the MEPCO Complaint Status page to track your complaint.
How do I report an emergency power issue?
For emergencies like power outages or dangerous electrical hazards, call the MEPCO emergency helpline at 0800-00000 for immediate assistance.
Contact MEPCO Today for Help
Don’t hesitate to contact MEPCO for any issues related to your electricity service. Our helpline is ready to provide support 24/7. Whether you need help with your bill, want to apply for a new connection, or need to lodge a complaint, MEPCO is here to serve you.